Terms & Conditions

Terms & Conditions – as at July 2023

1. Definitions

In these Conditions the following expressions shall have the following meanings:

• “The Company” means Galvanise Learning (GL)
• “The Client” means the person, company or other legal      entity identified as providing a request to Galvanise Learning to supply      Services.
• “Services” means the goods or services to be provided by Galvanise Learning to the Client under the terms of the contract and “Services” shall be construed accordingly.
  • “Confirmation Date” means the date when all the following apply:
         – A request to supply Services has been received from the Client by GL
         – GL has confirmed to the Client that the workshop,  coaching or development day, or other Services requested are available.
         – Payment has been received or alternative payment method agreed.
  • “Contract” means the contract between Galvanise Learning and the Client under which the Services are to be supplied by Galvanise Learning to the Client.
  • “Day” means every day of the week including Saturday, Sunday and statutory       holidays.  “Month” means a calendar month.  “Week” means seven consecutive days.
  • “Intellectual Property” includes all training materials, notebooks, manuals,       inventions, patent applications, granted patents, registered and unregistered designs, copyright works, trademarks and confidential information.

2. Prices

The price payable for the Services shall be the price quoted in the Training Proposal or an email to the client prepared by the Company at the Confirmation Date unless otherwise stated.

The price does not include travel, accommodation, meals or other related expenses unless otherwise stated.

All prices are exclusive of Value Added Tax and this will be charged at the appropriate rate.

3. Terms of Payment

For all Services, an invoice for fees payable will be raised by the Company at the time of booking.

Payment must be made at least 7 days prior to the date of the relevant training course/coaching session for which the fee is due. 

In the event that payment is not received by the Company in accordance with the above, then the Company shall be entitled in its absolute discretion to decline to provide the Services. 

The Company is entitled to charge interest at 5% per Month or part thereof on overdue payments.

4. Cancellation, Transfers and Substitutions

The Company reserves the right to cancel or arrange an alternative date for a course.  In such circumstances The Company will endeavour to provide notice of cancellation or change to the Client. In the event of cancellation, the Client will be entitled to a full refund of the course fee, but the Company shall not be liable for any other loss or expense arising.

The Client may cancel the course booking by notifying the Company in writing by acknowledged email or by recorded delivery as soon as reasonably practicable.  The Client shall also be deemed to have cancelled the course booking on an open course if the delegate does not attend the event.  The Client shall be liable to pay a cancellation fee as follows:

Number of Days’ Notice             Proportion of Course Fee Payable

< 14 days                                          100%

14 - 28 Days                                      50%

>28 days                               ,            No charge

5. Credit Rating

The Company reserves the right to assess the financial status of any organisation or individual making a booking or in the process of making a booking and also reserves the right to require payment prior to confirming a booking.

6. Liability

The Company’s total liability for any loss or damage shall not exceed the price payable for the Services, except in cases of direct physical damage to the Client’s property, personal injury or death.

The Company shall not be liable howsoever caused for indirect or consequential loss including but not limited to: loss of profits; loss of revenue; loss of goodwill; loss of data; failure to achieve savings.

7. Force Majeure

The Company shall not be in breach of this contract if there is any total or partial failure of performance by it of its duties and obligations under this contract occasioned by any act of God, fire, act of government or state, war, civil commotion, insurrection, embargo, prevention from or hindrance from obtaining any raw materials or energy, sickness or other cause beyond its reasonable control.

If The Company is unable to perform its duties and obligations under this contract as a direct result of one or more such causes The Company shall give written notice to the Client of such inability stating the cause in question.

8. General

The Contract shall only become effective at the Confirmation Date.

Any typographical clerical or other error or omission in any sales literature, administrative documentation, course materials, invoice or other document or information issued by The Company or its Training Providers shall be subject to correction without any liability on the part of The Company.

No variation to these Terms and Conditions shall be effective unless made in writing and signed by an authorised representative of The Company.

The invalidity or unenforceability for any reason of any condition, sub-clause or paragraph of these Terms and Conditions shall not prejudice or affect the validity or enforceability of the remainder.

These Terms and Conditions shall be governed by and construed in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English courts